Global Desk-Side & Infrastructure Support

We partner with multi-site organisations that suffer from the challenge of their geographic spread. We meet this demand.

Global Reach

Extend the reach of your organisation, with minimal fuss & expense. Enjoy the global-reach of expert resources to deliver the hands-on hundreds of miles from your base.

Professional Team

We can professionally and effectively represent your core business in your remote office locations, our team are multi-skilled and have access to key local resources, delivering the same standard of support & maintenance as your team would demand at HQ.

Channel Relationships

Our vendor & channel relationships permit us access to the local supply of all hardware and software for any project requirement, in any location.

Why Beeso IT?

Adaptable

Our client’s needs can differ considerably from site to site, which is why our approach & resources are adaptable to the specific issue, project or challenge at-hand.

Nationwide

Our reach spans multiple key population centres around the country. If your project requirements are distant from your core business / IT operation, we’ve got the boots on the ground.

Team-Backing

Each of our technicians are backed by the support of a structured, experienced team that come together to achieve fast & effective support.

Expertise

Both as a business & by each individual technician, we hold a vast array of technical expertise, with qualifications & certifications from countless vendors & tech-brands.

Cost-Effective

Receive the costbenefits of not having to recruit and manage in-house IT resources for all of your locations. Our team offer a competitive bolt-on solution.

NEED IMPROVED COVERAGE FOR YOUR ON-SITE IT SUPPORT?

Book a free consultancy session with a member of our team to discover more about our global on-site IT Support services.

Book a Call Back

End User Support

Remote & Desk-side it support

The First-Line of Support

YOUR BOLT-ON EXPERTISE

We aid the efficient and effective operation of our client’s businesses by bolting our expert
technical support service, right-alongside their internal IT teams. For those organisations
with challenges including limited resources, geographic spread and skills-gaps; we’re
onhand locally, nationally and internationally.
International Office Support

NEW OFFICE SETUP & ONGOING SUPPORT

Streamline Your Global Expansion With Our International Technical Resource.

SUPPORTING YOU GLOBALLY

We support many organisations with their global reach. Our technical team are locally
available, to operate as an extension of your technical team, in key population centres
across the UK, Europe and North America to support our clients from-new office setups
& configurations, to ongoing support demands.
On-Site Support

BOLT-ON EXPERT RESOURCE

Providing Local Site Support, Wherever You Reach Globally

YOUR BOLT-ON EXPERTISE

We partner with our client’s in-house IT teams to complement the service they
provide to their organisation. Our structured, multi-skilled team deliver on-site
support services for both end users and infrastructure, globally.
Support Toolkit

FULLY-ARMED TO SUPPORT

Our Team Are Fully Kitted-Up To Deliver Enterprise-Grade Support

THE RIGHT TOOLS

We rely on the industry’s leading tools & services to enhance the delivery of our managed
technology and support services. With these tried & tested platforms in place, we have
a turn-key solution to evolving the level of support received by your users and infrastructure.
Co-Managed Helpdesk

BOLT-ON EXPERT RESOURCE

Providing Support For Skills-Gaps & Absence Cover

YOUR BOLT-ON EXPERTISE

We partner with our client’s in-house IT teams to complement the service they provide to
their organisation. Our structured, multi-skilled team deliver ITIL compliant Helpdesk
services on an overflow, absence cover or skills-gap basis.
Auvik Traffic Insights

NETWORK MONITORING & MANAGEMENT

The Most Effective Way To Manage Your Network

GO AUVIK

Auvik strides ahead of the standard approach taken by the majority of RMM services;
Combining alerting & management of endpoints & servers, with network devices.

The Beeso IT Advantage:

In the Know

Our team get to know their clients, their systems and the way they work, backed by a global network of specialists

Working Together

We give our clients access to the consoles and management tools we use. We won’t become a knowledge silo, retaining information away from you

Your System, your details

All scripts, documentation, ticket details and data belong to you

Support in Practice

Taylor Vinters

Support Focused On Citrix Infrastructure

Read More

We delivered a project to upgrade, and then on a rolling basis provide maintenance & support, for
Taylor Vinters’ Citrix cluster environment and Netscaler network fabric. From this, it allows for an
unprecedented user desktop experience optmised for performance and security, proving a stable yet
powerful experience.
Protection in Practice

Hillingdon NHS

Active Directory Security Hardening

Read More

In-line with the growing demand for hackers to steal valuable data, the NHS have a considerable responsibility to increase
their cyber defences to protect our private records.
We implemented Active Directory security hardening, and also Implemented certificate based authentication.
Consultancy in Practice

ROYAL GRAMMAR SCHOOL

IT Infrastructure Relocation Project

Read More

The school was undergoing a project of improvements. We provided a dedicated project manager who was responsible
for delivery of the entire project. Undertaking all the installation, relocation and upgrade of core IT systems
whilst handling the decommission and disposal of old infrastructure
Support in Practice

Charity Bank

Hybrid Cloud Infrastructure, Along With Office 365

Read More

We delivered on an Exchange infrastructure upgrade project to Exchange 2016, at the same time
creating a highly available environment spanning two data centres. A hybrid Office 365 platform
was established to enhance their VDI solution, with a roll out of Microsoft Teams for user collaboration.
User Experience in Practice

GLOBAL ENERGY COMPANY – OIL & GAS

Communications Modernisation Configuration & Roll-Out

Read More

We delivered a large-scale shift in modernising communications systems to VoIP (Voice-over-IP),
for a global oil & gas energy business. Alongside the communications project, we implemented an
entirely new IT infrastructure, including NetApp storage.
Support in Practice

Ministry of sound

Immediate On-Site Response

Read More

A rapid on-site response was required, with added pressure of time to get the network fully functional
in-time for their busy opening. We delivered an immediate on-site response & had the issues rectified
in time for their opening.
Support in Practice

Renny Norris

Hardware Refresh Project

Read More

The tools of the Microsoft Office 365 suite were identified as a way to significantly increase productivity.
Beeso IT were engaged to build a Windows 10 desktop image, rolled out to the users as part of a
hardware refresh project. They also migrated from the existing on premise Exchange server
to Microsoft Office 365 Exchange online. The Pro package was selected to provide
ongoing business hours support and administration of the Office 365 and
desktop environment.
Support in Practice

Mitchell Charlesworth

Full Office 365

Read More

To modernise & increase flexibility within Mitchell Charlesworth was the key focus, To migrate a large number of users
seamlessly to the cloud without any downtime. Containing a full Microsoft Office 365 migration and systems integration.
Support in Practice

Cemento

Remote & On-Site Support

Read More

Undertake a multi-faceted IT refresh project, while supporting the business operations and rolling out new technologies
to benefit the day to day performance of the users. Provide remote and onsite support for all Cemento’s users
and infrastructure. Roll-out of video conference and desktop solutions.
Consultancy in Practice

St Benedicts School

Environment Upgrades

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Undertake a considerable IT infrastructure project, while supporting the day to day operations of the school without causing
downtime and performance issues for teachers, students and admin personnel. Upgrade 2 sites full vSphere environment
from 5.5 to vSphere version 6.7, and optimised storage and performance .
Support in Practice

Rebel Recruit

End Support

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Support a mobile, data-heavy workforce on a 24×7 basis from any location they may be working from, which could include
company offices, clients sites or remote locations. United Kingdom 24 hours, 7 days a week end user Support services.
Consultancy in Practice

Chambers & Partners

Large Office Relocation

Read More

Beeso IT had to quickly learn & adopt the Chambers network to act as Interim IT Manager, meanwhile project manage
and deliver on all aspects of technology for their head office move. Relocated 400 users to new Head office and
provide additional technical resource to support the business continuity as well as facilitate as interim IT manager.
Support in Practice

JBH Acoustics

Remote & Onsite Support

Read More

Undertake a multi-faceted IT refresh project, while supporting the business operations and rolling out new technologies
to benefit the day to day performance of the users. Provide remote and onsite support for all JBH’s users and
infrastructure. Rollout of video conference and desktop solutions.