Dialpad Unified Communications and Contact Center

One beautiful workspace for team and customer communications.  With built-in speech recognition and natural language processing, Dialpad Ai is completely changing the way the world works together.


A Phone Built For Business

With call routing, local number availability, and automated note-taking with every call, Dialpad connects both customers and colleagues across offices, lines, and even countries.


Secure Communications

Data protection is top of mind these days for anyone running a business. Dialpad ensures that whether at rest or in transit, your call data is encrypted and secure.

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Trackable Conversations

No need for note-taking, thanks to Voice Intelligence call transcriptions that track who said what and serve up a post-call summary.

Single platform to engage and resolve
customer enquiries


Automatically match caller inquiries to the right agent with call routing based on agent availability or skill level. Monitor and listen in on live calls or serve up agent recommendation cards based on keyword triggers said by agent, customer, or both.


Keep managers aware of agent activity and performance with real-time dashboards, call volume and hold queue metrics, and customizable wallboards. Receive alerts for when metrics or customer sentiment changes including Service Level or Wait Times.


Connect phone support with your ticketing system or CRM to deliver a superior customer experience across the channels your customers use.


Book a free consultancy session with a member of our team to explore our cost-effective and simplified procurement options.

The Beeso IT Advantage:

Ready & Waiting

Our Helpdesk is managed with engineers, who answer the phone. There’s no triage or a complex web of hoops to jump through to obtain the support you need. Get straight to the expert.

Open Book

We’re open about the vendors and tools we use, we don’t hide behind white label solutions.

Tech First

The Beeso IT team are first and foremost technical consultants, solutions architects and engineers. We pride ourselves on delivering the best-fit solution for our client’s needs.