Enjoy a ‘turn-key’ solution by adding & removing our bolt-on support resources as and when you need, adapting to the ever-changing needs of your organisation
Our structured, multi-skilled team deliver ITIL compliant Help desk services on an overflow, absence cover or skills-gap basis. We provide our clients with access to a dedicated tool, to ensure collaboration between the internal and our external team.
Receive an effective and professional representation of your core business in your remote office locations with our team’s geographic spread.
Our team proudly boasts a vast array of technical expertise, backed by qualifications & certifications from countless vendors & brands.
Benefit from a commerciallysound route to sourcing additional or specialist complementary resources to your internal IT team, with the flexibility lacked by hiring additional internal personnel.
Enjoy the flexibility of deploying resources where you need them. Our Globalreach permits the freedom of desk-side technicians across all of your office locations.
Receive peace of mind that all of our resources are backed by our considerable internal structure and supported with our wealth of knowledge and resources.
No two of our clients’ support needs match perfectly, which is why we take a flexible approach to structuring the best support model for your needs.
We give our clients access to the consoles and management tools we use. We won’t become a knowledge silo, retaining information away from you
Between the team, we hold years of experience in delivering on a vast array of technical challenges, on a global scale
All scripts, documentation, ticket details and data belong to you